RGM® Glossary · Private Equity
Growth Glossary — Definition
SHT ITTECHNOLOGY-D

IT/Technology Due Diligence

Technical infrastructure assessment. A working definition from the RGM marketing glossary.
Schematic — IT/Technology Due Diligence

Technical infrastructure assessment.

Term
IT/Technology Due Diligence
Field
Private Equity
Category
Capital & Investing

Definition in plain terms

One idea, plainly put.Treat IT/Technology Due Diligence as a capital concept with a clear scope. Two people using the term should mean the same thing.

Technical infrastructure assessment.

IT/Technology Due Diligence sits in Capital & Investing; it is a capital concept. Define it once and the reporting holds together.

How it works

One idea, plainly put.IT/Technology Due Diligence works one way for a lean team and another for a large one. The mechanics follow the context.

IT/Technology Due Diligence is not a switch you flip. It names a moving idea, and the way it plays out shifts with the setup. A lean team running one paid channel applies IT/Technology Due Diligence differently than a brand running ten. Use IT/Technology Due Diligence loosely and teams pull apart; pin it down and the math lines up.

One rule always holds. Settle the scope of IT/Technology Due Diligence up front, then build the plan. Get it backwards and IT/Technology Due Diligence becomes a word everyone uses and no one shares. Start here.

When to reach for it

One idea, plainly put.Use IT/Technology Due Diligence when it changes a choice. If it is not driving a decision, it is vocabulary, not leverage.

Bring IT/Technology Due Diligence in when a live choice hangs on it. In capital & investing work, that usually means one of three moments. Away from a decision, IT/Technology Due Diligence is background, not a lever.

  1. Setting budget. IT/Technology Due Diligence clarifies which budget line deserves more.
  2. Choosing a metric. IT/Technology Due Diligence flags whether the number you report is causal.
  3. Comparing options. IT/Technology Due Diligence normalizes a side-by-side that hides real gaps.

A worked example

Worth a slow read.To make IT/Technology Due Diligence concrete, the case below uses a Bessemer-tracked SaaS firm and figures from public reporting plus RGM analysis.

Take a Bessemer-tracked SaaS firm. During a rule-of-40 screen, the team made IT/Technology Due Diligence the deciding input, not an afterthought. They set a baseline first, agreed one definition of IT/Technology Due Diligence, and only then read the result: durable growth separated from cash-burn growth. The number matters less than the order.

Example walk-through for IT/Technology Due Diligence -- figures illustrative, RGM analysis
StageWhat the team didThe reason
BaselineLogged where IT/Technology Due Diligence stood before the test.A fixed point of truth.
DefineFixed one meaning of IT/Technology Due Diligence for the test.No room for scope drift.
ActA rule-of-40 screen — one variable.One change, a clean read.
ResultDurable growth separated from cash-burn growthAn outcome you can trust.

These IT/Technology Due Diligence numbers are illustrative -- RGM analysis. The structure travels; the specific figures do not.

Failure modes to watch

Here is the short version.Teams slip on IT/Technology Due Diligence in four familiar ways. Each makes a soft assumption look like a precise number.

Common questions

What is IT/Technology Due Diligence?
Technical infrastructure assessment. Settle what IT/Technology Due Diligence covers first; the strategy follows from there.
Why does IT/Technology Due Diligence matter for marketers?
IT/Technology Due Diligence matters because vague vocabulary breaks strategy. A precise, shared definition keeps a team aligned.
How do teams use IT/Technology Due Diligence?
Teams put IT/Technology Due Diligence to work on a spend split, a metric, or a head-to-head call. See the a Bessemer-tracked SaaS firm walk-through above.
What goes wrong with IT/Technology Due Diligence most often?
Chasing IT/Technology Due Diligence as a goal and benchmarking it raw. Both bury the real trade-off underneath.
What is IT/Technology Due Diligence?
Technical infrastructure assessment. Settle what IT/Technology Due Diligence covers first; the strategy follows from there.
Why does IT/Technology Due Diligence matter for marketers?
IT/Technology Due Diligence matters because vague vocabulary breaks strategy. A precise, shared definition keeps a team aligned.
How do teams use IT/Technology Due Diligence?
Teams put IT/Technology Due Diligence to work on a spend split, a metric, or a head-to-head call. See the a Bessemer-tracked SaaS firm walk-through above.