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SaaS — Mid-market benchmarks · 2026

Sales-led mid-market SaaS ($25K–$120K ACV). Multi-stakeholder buying. Sales-cycle 60–180 days. Multi-channel ABM is core.

Snapshot

Sales-led mid-market SaaS ($25K–$120K ACV). Multi-stakeholder buying. Sales-cycle 60–180 days. Multi-channel ABM is core.

Key benchmarks · 2026

MQL→close CVR
0.6–1.4%
Avg ACV
$25,000–120,000
Target CAC
$5,000–20,000
CAC payback
10–24 months
NRR
108–128%
Annual churn
6–12%
Sales cycle
60–180 days

Channel mix notes

Pipeline-touched > MQL. Brand-touched accounts close 2.4x. Intent data (Bombora/6sense) is essential.

Primary channels for this industry

Build a media plan for this industry: Use the budget allocator, CAC payback calculator, and LTV:CAC calculator.

How to read these benchmarks

Use the SaaS — Mid-market ranges below to locate your account, then act on the gap. With mql→close cvr reaching 0.6–1.4%, a result inside the range usually means the constraint is elsewhere - offer, landing experience, or measurement - while a result well outside it points straight at targeting, creative, or bid strategy. Compare like with like - same funnel stage, same objective, same season - because a top-of-funnel number judged against a bottom-of-funnel benchmark will always mislead.

How to use this page. Find the funnel stage you are buying, read the range, and calculate the gap to your live numbers. Model the revenue impact of closing that gap with the break-even ROAS and CAC payback calculators, then pressure-test the plan against the full 2026 benchmarks compendium.

Sourcing. Ranges are RGM's 2026 synthesis of platform-reported figures and aggregated account data, expressed as medians and typical spreads rather than single points. They move with season, auction pressure, and creative quality, so re-check them each quarter.