AI Agents for Marketing
RGM° · Training
Multi-Agent Orchestration
Complex tasks. Patterns, orchestration, frameworks, costs, reliability.
Why multi-agent
Single agents fail on complex tasks. Multi-agent systems specialize agents per role (researcher, writer, editor, fact-checker) and coordinate. More reliable on complex tasks; harder to engineer.
Patterns
- Sequential pipeline: A → B → C.
- Hierarchical: Manager agent delegates to workers.
- Debate / critique: Multiple agents argue / refine.
- Specialist team: Each agent has role; coordinator manages.
- Voting / consensus: Multiple agents output; aggregate.
Orchestration
- Task decomposition.
- Agent assignment.
- State management between agents.
- Conflict resolution.
- Failure handling.
- Human escalation.
- Logging across agents.
Use cases
- Content production pipelines (research + draft + edit + fact-check).
- Campaign creation (brief + creative + copy + targeting).
- Customer service routing and resolution.
- Competitive intelligence gathering.
- Lead qualification and outreach.
- Reporting and insight generation.
Frameworks
- LangGraph (LangChain): Graph-based multi-agent.
- CrewAI: Role-based multi-agent.
- AutoGen (Microsoft): Conversational multi-agent.
- Anthropic Claude with MCP: Tool-use chaining.
- Custom built.
Costs
- Multiple LLM calls per task.
- Higher token usage than single agents.
- Coordination overhead.
- Tool API costs.
- Compared to single-agent or human baseline.
Reliability
- Multi-agent more reliable on complex tasks.
- Each agent simpler; easier to debug.
- Failure isolation.
- But coordination is point of failure.
- Testing harder; emergent behavior.
Advanced playbook
- Task decomposition discipline.
- Agent role specifications.
- State management documented.
- Failure handling for each agent.
- Human escalation gates.
- Cost monitoring per workflow.
- Reliability testing.
- Annual multi-agent review.
- Cross-functional ownership.
- Documentation and runbooks.
Mistakes
- Multi-agent for tasks single agent handles.
- Task decomposition unclear.
- State management broken.
- Failure handling absent.
- Cost runaway from coordination.
- Testing skipped; emergent failures.
- Human escalation gates missing.
- Documentation absent.
- Cross-functional ownership unclear.
- Annual review skipped.
Checklist
- Task decomposition documented
- Agent role specifications
- State management
- Failure handling per agent
- Human escalation gates
- Cost monitoring
- Reliability testing
- Cross-functional ownership
- Documentation and runbooks
- Annual review
Sources and further reading
- LangGraph documentation
- CrewAI documentation
- AutoGen (Microsoft Research)
- Anthropic MCP documentation
- OpenAI Assistants API
- Andrew Ng multi-agent research
- Andreessen Horowitz agent essays
- Lenny Rachitsky multi-agent cases
- Cognition Devin case study
- Reforge AI curriculum
- Anthropic enterprise cases
- Marketing Brew AI agent coverage
Part of the AI Agents for Marketing series.